Once we have received a completed application, the following steps occur.
1. When we receive your completed application, we begin to process the details. If we have to query anything, we will contact you to find out more information.
2. After processing your application, we will send you a
welcome letter containing your Personal ID,
username for Track and a list of
your choices. Please check the information carefully and let us know
immediately if it is not correct by contacting our Customer Service
Unit. If you haven't received
your letter within 14 days from sending your application to us, please
contact our Customer Service Unit.
You will be able to view your application in Track using your Personal ID and the same username and password you used to apply. Your username will be printed on your welcome letter. If you do not know your username or password, please contact our Customer Service Unit. You will be asked to answer some security questions.
3. Once your application is processed, universities and colleges can access it online. They will be able to view your whole application, but they will not see where else you have applied. They will only see any other choices after you have replied to your offers. Universities and colleges may contact you to tell you that they are considering your application. Not all of them do this, so don't worry if you don't hear from some of your choices.
4. The universities and colleges will consider your application against their own admissions criteria. Each has their own criteria and their own ways of working, so you can expect to hear from them at different times: you may be contacted within a very short period of time or it may be some months before you hear anything. They will decide on an individual basis whether they wish to make an offer or not and will send their decision to us. Decisions will be displayed on Track as soon as we receive them.
Replying to offers
If you apply for any Route B art and design courses and receive an offer, you should reply within 14 days (21 days if you are applying from outside the European Union).
If you have not applied for any Route B courses, you don't have to decide which offer(s) to accept until all your universities and colleges have sent their decisions to us, although you can decide earlier if you wish.